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Game Fixes – Deus Ex: Human Revolution (Crashes, Freezes, No Sound, Lag, etc)

Deus Ex: Human Revolution game fixesDeus Ex: Human Revolution is finally out for the PC! It’s also being released for Playstation 3 (PS3) and the Xbox 360 (X360).

Released by Square Enix and Eidos Montreal, this awesome Sci-Fi Action Adventure game plays similar to the previous, original versions which means one thing: it’s fun and you have a whole lot of choices that you get to make that effect storyline and gameplay.

You can hack, sneak around, or just shoot everything up. There’s just so much choice with everything you do and how you tackle it, that you’ll be amazed. It’s a great experience for whether you play it on a console or PC.

As with any new game release though (especially on Windows platforms), you’ll have to deal with some problems before you get started. Yep — game fixes!

Don’t worry though — none of these are tedious and they’re more than likely going to solve the problems you’re experiencing with the game. Note that this article WILL be updated as more fixes are found — and they will be! On that note, if you happen to know any additional solutions to fix Deus Ex: Human Revolution game problems, then please share them with us via the comments section below. We’d be very grateful, as would all of those experiencing similar bugs or glitches, etc.


Game Laggy / Lagging or Low Performance

As with most game fixes, some that you may have used before may in fact help fix the problem you’re experiencing with Deus Ex: Human Revolution. If you have any sort of lag of stuttering, then try these solutions.

— If you have NVIDIA 3D Vision installed, then remove the driver as it commonly causes lag and performance drops!
— Using NVIDIA Control Panel for NVIDIA graphics card or ATI Catalyst Center for ATI video cards, you can dramatically increase or even fix some problems you’re experiencing. Firstly, try experimenting with VSYNC — turn V-SYNC ON if it is disabled and then try running the game. If you already have it forced on, then also try disabling it. Depending on the issue, having it enabled instead of disabled or vice-versa may be a better idea than the other. It can help bypass a frames per second / FPS limit or cap and sometimes even helps if you are experiencing blur. VSYNC can effect the refresh rate.
— Another option is to enable Triple Buffering through your GFX Card Control Panel. A program like D3DOverrider can help you enable VSYNC and Triple Buffering for NVIDIA cards.
— Lower the graphics settings, resolution, antialiasing (AA), and other effects
— Upgrade your video card drivers (they generally offer bug fixes and performance increases)


So for the exact steps to enable VSYNC, Anti-Aliasing, and Anisotropic Filtering for NVIDIA cards try:
Load the NVIDIA Control Panel (can be accessed in system tray generally or Control Panel)
2) Click “Performance & Quality Settings” -> “Add Profile” -> enter Deus Ex: Human Revolution
3) Click “Browse” -> select the Deus Ex exe -> check the checkbox that’s next to it in the associated application list
4) Under “Application” be sure to select the entry you just added and uncheck “Application-controlled”

For ATI video cards, just Load ATI Catalyst Control Panel and expand the 3D menu. Easy!


Deus Ex: Human Revolution – Black Screen / Crash to Desktop (C2D / CTD) / Crashes Randomly When Playing

A common problem users experience is crashing to the desktop or getting a black screen. Try the following fixes to troubleshoot this away:
— Run the game directly instead of a launch via the generated desktop shortcut or launching it through Steam
— Change your resolution to something smaller and more common
— Exit or disable anything that may interfere with the game (antivirus, firewall, etc)
— Revalidate your game cache through Steam to make sure the game isn’t corrupted
— Update your drivers or, when available, patch your Deus Ex: Human Revolution game when you can
— You can also try running the game in Windows XP Service Pack 3 compatibility mode by right clicking the EXE file -> Properties and selecting so in there
Disabling DirectX 11 mode seems to be helping a lot of people!
— Locate atidlxx.dll (32 bit Windows) or atidlxy.dll (64-bit Windows) in C:\\windows\\system32 and disable them (i.e. rename the .dll part to .dllbak) then try running the game
— LOWER your graphics settings! Such as texture filtering, Anisotropic, Shadows, DOF SSAO, Resolution, etc.
— Change the AntiAliasing option to EDGE AA

It is not uncommon to crash during the introduction or CG / Cinematic scenes. Some crash when selecting “New Game”. Data Execution Prevention (DEP) can prevent the game from running ot cause crashes sometimes too. For DEP issues (or disabling DEP), check below.
— Make sure to install the game into PROGRAM FILES instead of somewhere different to ensure compatibility
— Run the game DIRECTLY instead of via shortcut or launching through Steam (may avoid fail to launch / launch failure too)
— Run dxhr.exe as ADMIN OR add the exe to the exceptions list through Control Panel -> System -> Advanced -> Performance
This worked for me: I would get a black screen after the opening credits / cinematics / cut-scenes (i.e. during the opening surgery). The menu still worked in this case and was viewable via “Escape / Esc”. For your video settings, switch from Trilinear to Bilinear. It should now work.


No Game Sound or Audio

Talk about a common problem people experience! To fix the music and sound, you can try disabling Hardware Acceleration and also try to reduce the Sample Rate Conversion Quality to fix this:

1) Load the Control Panel -> Sounds and Audio Devices
2) In the Volume tab, click the “Advanced” button under “Speaker settings”, then click the “Performance” tab
3) Move the slider from “Full” and “Best” to “None” and “Good”. Now click “OK”

Try doing these one at a time rather than just lowering them both as you may not need to lower / disable both.

Another method is to use the infamous DXDIAG:

1) Go to Start -> Run — type in “dxdiag”
2) Click the “Sound” tab and under “DirectX Features” move the slider over from “Full Acceleration” to “no acceleration” to disable the setting for DirectSound


Steam Stuck Decrypting Game / Downloading Game / Game is Stuck on Preload / Locked

For this game, it’s common to be stuck at 64% or 65%. Occasionally, you may hang at 0% of 100% even though (honestly, just be patient and give it a long time to finish). Some other related errors are…
“The Steam servers are currently too busy to handle your request. Please try again in a few minutes.” Steam Error
“Your Connection to the Host has been Lost” or Steam Keeps Disconnecting Game Error

So these errors generally occur often after a game that is popular is released. The servers are often serving loads of files at once and it causes all sorts of errors. Sometimes the game will download, but then will either freeze or get stuck at a certain percentage when being decrypted. The options for dealing with this are not too pleasant.
— Wait until the servers are less hammered (or try downloading from a different server location)
— Delete the game from the Steam folder and then redownload it (if it happens to freeze or the cache validation fails)
— Sometimes the game will seem to freeze during a certain part of the decrypting process, but if left alone for a very long time, it will continue and complete the job
— If stuck on preload (aka the game is locked), then it’s probably because the game believes the timezone is different for your and the release hasn’t occurred it.
— Re-open Steam and start again
— Try installing from a CD (if you have a copy) instead of downloading from Steam
— Some people recommending defragging your computer before you get the game in an attempt to counter slow decryption


Weird, slow, Jumpy or sluggish mouse?

Usually people have the problem of the mouse feeling sluggish or having odd mouse acceleration. Try these out:
— Turn mouse sensitivty up or down (depending on issue)
— Turn off tesselation (reportedly helps many)
— Turn off VSYNC (reportedly helps many)
— Raise DPI of your mouse if you can
— Turn FoV (Field of Vision) to 90 if using a 16:9 aspect ratio OR turn it to 80 if using a 16:10 aspect ratio


Fuzzy Graphics

This tip is for people with fuzziness / blurry graphics for those with DirectX 11 enabled. Turns out Stereoscopic 3D is enabled even though “redded” out, yet it can still be adjusted via the slider.
1) Go to Start > Run > type “regedit” (without quotes), press enter
2) Follow this path: HKEY_CURRENT_USER > Software > Eidos > Deus Ex: HR > Graphics
3) Find “StereoMode” file on right. Double-click it and change Value data to “0” (without quotes).
Thanks Rob for the fix!



Wondering what the general hardware requirements are for the game? Check below.
OS: Windows XP, Windows Vista or Windows 7
Processor: 2 GHz dual core
Memory: 1 GB RAM (Windows XP) / 2 GB (Windows Vista and Windows 7)
Graphics: NVIDIA GeForce 8000 series or ATI Radeon HD 2000 series or better
DirectX®: DirectX 9.0c
Hard Drive: 8.5 GB

OS: Windows 7
Processor: AMD Phenom II X4 or Intel Core 2 Quad or better
Memory: 2 GB
Graphics: AMD Radeon HD 5850
DirectX®: DirectX 9.0c
Hard Drive: 8.5 GB



Note there are preorder bonuses you can get depending on where you get the game from.

Double-barrel Shotgun
Silenced Sniper Rifle
10,000 extra credits

Exclusive mission: Tong’s Rescue
Multi-shot Grenade Launcher
Remote-Detonated Explosive Device
Automatic Unlocking Device

There is also an Augmented Edition, as well as an official walkthrough available. To get the extra content from the Augemented edition…Go to the Tools tab and install it.

Release Dates
North America: 08/23/2011
Europe: 08/26/2011


Last Updated: Aug 28th, 5:42AM


  1. Comments  Solve Deus Ex: Human Revolution Crashing, Lagging, Freezing, & Black Screen –   |  Tuesday, 23 August 2011 at 1:40 AM

    […] though in order to get it running smoothly and free of lag. No worries though, there’s a nice Deus Ex Human Revolution Guide you can use to help fix and troubleshoot all game problems, errors, glitches, or bugs you may […]

  2. Comments  Scott   |  Tuesday, 23 August 2011 at 2:53 PM

    I just purchased Deus Ex Human Revolution for PS3, and on the third mission It keeps crashing in the same spot, right after you leave in the helicopter from the helipad. It goes to the load screen then it looks like it’s going to pan into another scene they just loops the music, like a broken record and freezes the background. They better fix this with an update.

  3. Comments  Soulsphere   |  Wednesday, 24 August 2011 at 2:32 AM

    The game locks up on me (stops responding), pretty often, when it’s loading a level.

  4. Comments  Deus Ex: Human Revolution by Got Haggis? - Page 10 - TribalWar Forums   |  Wednesday, 24 August 2011 at 3:08 AM

    […] those having issues. Game Fixes ***8211; Deus Ex: Human Revolution (Crashes, Freezes, No Sound, Lag, etc) | Geek Montage […]

  5. Comments  john st.jon   |  Friday, 26 August 2011 at 6:30 AM

    another tip; some player may be experiencing two things I personnaly identified:

    1st, the game can freeze for a couple of seconds when the sprint bar expires. this has to be a bug because it occurs everytime, I tested that and I’m sure of it… solution is to stop pressing forward before the end of the sprint bar :-p

    2nd, and more fearfull, I experienced freeze of the game, with looping sound, as if the PC was going to bluescreen on me, and then textures are messed up. usually, one can alt-tab to get out the game, then return to it to “reset” textures, somehow. however, the best explanation is that the graphic card is overheating. many solutions at this point: update drivers, underclock the graphic card if its overclocked, give the graphic card more space in the case, clear out the dust, etc etc. if you need to underclock, here’s a freeware, precision:

    good luck !

  6. Comments  Anonemoose   |  Friday, 26 August 2011 at 10:31 AM

    Everything not right in my face looks slightly blurry, almost as if it is being rendered in 3D but I’ve made sure that it’s off/slider is at minimum and not sure how to fix it.

  7. Comments  Rob   |  Sunday, 28 August 2011 at 7:06 PM

    Found a fix for the “fuzzyness” with DirectX 11 enabled. Turns out Stereoscopic 3D is enabled even though “redded” out, yet it can still be adjusted via the slider.

    1) Go to Start > Run > type “regedit” (without quotes), press enter

    2) Follow this path: HKEY_CURRENT_USER > Software > Eidos > Deus Ex: HR > Graphics

    3) Find “StereoMode” file on right. Double-click it and change Value data to “0” (without quotes).

  8. Comments  DarkKnightH20   |  Sunday, 28 August 2011 at 10:45 PM

    Thanks for the tip Rob!

  9. Comments  angry again angry again   |  Tuesday, 06 September 2011 at 11:09 AM

    ok , great !!

    so to make the game runs good or not so bad , i have to put all the options on minimum ???!

    is that a solution ?!

    thanks suit guys who want to make a maximum of money and give us a game which is not finished.

    for now and for me , it’s just a fucking bad game, maybe i will change my mind if a real patch come soon.
    unless i sell the game.

    Such a shame

  10. Comments  Anonymous   |  Friday, 09 September 2011 at 4:37 PM

    megadeth angry again angry again

  11. Comments  NJS   |  Thursday, 15 September 2011 at 8:19 PM

    Hey guys, thought id share my story and hope it helps

    My Problem:

    Ive been having problems with DirectX11/10 on my GTX580, in number of games for example Crysis 2, World of Warcraft, Metro 2033 and now Deus Ex HR. All have been exhibiting same problem of random crashes that cause the game to Freeze with evenly spaced groups of green dots all over the screen. After doing a lot of messing about updating MB bios, pulling memory sticks out, swaping this and that, trying oodles of different drivers and settings ive come to the conclusion this is a Voltage problem with the GPU core. It seems the voltage of my card is lower than it should be.

    How did i Come to this conclusion:

    Okay i loaded Deus Ex with standard voltage of around (1025mV), ooo yeah got about 10 mins of play before the green dot crash.
    Next i raised the voltage too 1050mV and managed to play the entire evening with no crash at all. Just before i went to bed i thought id have a quick little play about again with the voltages and decided to lower it too 1000mV and lol, green dots apeared and crash instantly, repeated this 4 times same result. Bumped it back to default (1025mV) got about 20 mins of playtime before crash so it does seem ive solved the problem with my Card raising Voltage just a little to 1050mv.

    Guys download MSI Afterburner and try this out if u have same issue as me, (At you own risk)

    Hope the helps


  12. Comments  TS   |  Saturday, 24 September 2011 at 6:42 AM

    Hey! Everytime I try to run the game it says “failed to initialize Direct3D with current settings”. If I change the settings I still have the same problem. Could anyone please help me ? Thanks ;(

  13. Comments  Miasd   |  Sunday, 23 October 2011 at 4:46 PM

    I have the same problem as TS

  14. Comments  Oktalist   |  Saturday, 29 October 2011 at 6:05 PM

    The article suggests the following fix for mouse lag: “Turn FoV (Field of Vision) to 90 if using a 16:9 aspect ratio OR turn it to 80 if using a 16:10 aspect ratio”.

    Any explanation of how to do this?

  15. Comments  Oktalist   |  Saturday, 29 October 2011 at 6:14 PM

    Never mind, I found the registry entry, but it didn’t help. Game is still unplayable in anything above 800×600. Thankfully it still looks and plays fine in 800×600. (Radeon HD 5450, 2.8 GHz quad core CPU, 4 GB RAM, Microsoft basic optical mouse v2.0, Windows 7 64bit)

  16. Comments  thegoat   |  Sunday, 29 January 2012 at 5:54 PM

    I recently purchased this game from steam, and right after tutorial it crashes. Also, it wont let me continue a saved game as it freezes.

  17. Comments  Joru   |  Sunday, 04 March 2012 at 4:04 PM

    I’ve been playin this game recently without a hitch, until I downloaded and installed the latest nvidia drivers! Now when I try to load it up I get an error message saying my graphics card (asus GeForce gtx 580) is not directX 9.0c compatible? I’ve installed old legacy drivers and it will play but crashes at random points. I had played around a bit with afterburner the previous evening tweaking the voltage and clock speed but reset it all before the fresh install… Any one got any ideas on what might be causing this?

  18. Comments  Hi,   |  Monday, 30 April 2012 at 12:33 PM

    Ive been having a problem with dialogue cutscenes. Every time I press the answer on the left the game crashes and without the error window goes to the desktop.

  19. Comments  conversation crash to desktop   |  Monday, 21 May 2012 at 3:34 PM

    im having the same problem as hi, above me
    if i click the left option during any conversations the game will just crash to desktop

  20. Comments  M4st3r   |  Tuesday, 05 June 2012 at 5:54 PM

    My game kept on crashing during cutscenes so I changed my video setting to Bilinear and started it via the .exe. It really helped, thanks

  21. Comments  ash   |  Wednesday, 06 June 2012 at 2:07 AM

    thanks rob great work!!

  22. Comments  Anonymous   |  Monday, 17 September 2012 at 3:16 AM

    Failed to open BIGFILE_english.000 Oh My god Please Help me guys Im getting this message<<<< Why Why Why???

  23. Comments  Daemon   |  Monday, 17 September 2012 at 3:17 AM

    Oh My God Guys Im getting this issue Why Why Why?? Failed to open BIGFILE_english.000

  24. Comments  sabz   |  Saturday, 29 September 2012 at 12:09 PM

    game crashes as soon as opening 5 shows WRONG DXM VERSION…………can some one pls help…pls

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