Today is Tuesday, 2nd September 2014

Game Fixes: Saints Row The Third (crashing, freezing, lag, launch failure, etc)

Saints Row The Third Game FixesIt’s finally out — Saints Row: The 3rd! You can even get it on Steam. It’s available on Windows XP / Vista / Windows 7 PCs, Xbox 360, and PlayStation 3 (PS3) consoles.

DLCs are already readily available for it (such as the Money Shot DLC). It’s got high marks on most game review websites and most people who have played it so far seemed to enjoy it! It even has multiplayer action.

If you have an ATI / AMD setup though, then you may encounter some issues with lag, though that is currently being investigated by the THQ / Volition, Inc team, as well as ATI / AMD, though some of our solutions in this guide may help you solve it for you! Otherwise you’ll need to wait for some patches.

 

Saints Row: The Third – Cannot Adjust Brightness

There is currently a bug in the game that prevents people from adjusting the brightness of the game. This will be fixed soon hopefully through a patch. Eventually you get a flashlight in the game, which will help, but until then you’ll have to make due.

Bad Performance / Lag

Are you lagging or have a low frame rate? The FPS seems to lower a whole lot more when you start driving too. This seems to be most common with AMD ATI cards rather than NVIDIA cards.
– Play the game in DX9 Mode instead of DirectX 10 or 11
– Lower the game resolution
– Lower the graphics settings from high to low! Specifically, try turning down Post Processing and Ambient occlusion!
– Update your video card drivers! New graphic card drivers (such as Catalyst) provide for increased frame rates and bug fixes tailored to specific games and just general optimization. You can find video card drivers here as well as additional programs.
– Turn off VSYNC and AntiAliasing (AA)!
Sometimes if you’re using SLI or CrossFire, it’s worth trying to play the game with one card instead of two.

 

Saints Row: The Third Fails to Launch / Hangs / Freezes After Intro or Advertisement

Does your game crash on load, freeze after launch, or right before the menu shows? There are several remedies you can try then.
– Set the compatibility mode to the game to “Windows XP”
– Run the game directly instead of using the generated shortcut
– Check your game cache / revalidate it to ensure you have okay files
– Run the game in DirectX 9 mode
– If you use multiple monitors, then disable one of them
– Exit any program that could mess with the game
– Run the game in a different, more common resolution

 

Can’t Start New Game

Some people are having problems with starting a new game. They will select their difficulty setting, but will be unable to actually get the game to play even after restarting it. The new patch is said to fix this though so APPLY IT! It’s a big download though, so make sure you have enough time to get it. This issue is present with both people who download the game from Steam and who install it from a CD / DVD / disc.

 

Verify Game Cache Stuck / Failure to Validate File

Be patient. Let it sit for awhile. Otherwise…
– Restart Steam and your computer
– Delete the entire game and redownload it / reinstall it
A 82.7mb file in particular seems to have issues being validated.

 

Game Controller Not Working

If you are using a game controller, such as a Xbox 360 Controller, then you may encounter a problem with it working. Be sure to plug in the game controller BEFORE you launch the If you have any other devices plugged into USB ports, then remove those too before playing.

 

Saint Row: The Third Has No Sound

Have no audio, music, or general sound? Follow these tips then!
– Turn off Hardware Sound Acceleration in DXDIAG (RUN > DXDIAG > SOUND > DirectX Features)
– Lower your Sample Rate Conversion Quality (or turn off Hardware Acceleration) through Sounds & Audio Devices in the Control Panel (Volume > Speaker Settings > Advanced > Performance)
– Anyone using a 7.1 or 5.1 speaker configuration should try setting it to 2.1 on Windows

 

Hardware / System Requirements

Minimum System Requirements:
OS: Windows XP / Vista
CPU: 2.0 GHz Dual-Core Processor (Intel Core 2 Duo or AMD Athlon X2)
RAM: 1 GB
HDD space: 15 GB
Graphics: 128 MB 3D Video Card w/Shader Model 3.0 Support
Sound Card: DirectX 9.0c Compatible 16-bit Sound Card

Recommended System Requirements:
OS: Windows XP / Vista
CPU: 3.2 GHz Dual-Core Processor (Intel Core 2 Duo or AMD Athlon X2)
RAM: 2 GB
HDD space: 15 GB
Graphics: 256 MB 3D Video Card with Shader Model 3.0 Support
Sound Card: DirectX 9.0c Compatible 16-bit Sound Card

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72 Comments

  1. Comments  How to Fix Saints Row: The Third – Crash, Lag, Freeze, Launch Failure, Validation, etc | Geek Montage   |  Tuesday, 15 November 2011 at 11:33 PM

    [...] games, you may need some help getting it to run. That’s where our guide comes in. Follow your Saints Row: The Third Game Fixes game solutions to help you get this game running flawlessly! (No Ratings Yet)  Loading … [...]

  2. Comments  rgalles   |  Wednesday, 16 November 2011 at 11:13 PM

    I have the problem where i cannot get past the difficulty setting in saints row. You mentioned about a patch that fixes that, but i have no clue where to go to locate and install the patch,. Can you help?

  3. Comments  DarkKnightH20   |  Wednesday, 16 November 2011 at 11:21 PM

    Hi rgalles.! Are you playing it on console or PC?

  4. Comments  rgalles   |  Wednesday, 16 November 2011 at 11:24 PM

    Yes, PC, and I meet the specs. on this section here i cannot find the patch you mentioned. :-|

    Can’t Start New Game

    Some people are having problems with starting a new game. They will select their difficulty setting, but will be unable to actually get the game to play even after restarting it. The new patch is said to fix this though so APPLY IT! It’s a big download though, so make sure you have enough time to get it. This issue is present with both people who download the game from Steam and who install it from a CD / DVD / disc.

  5. Comments  Badong   |  Thursday, 17 November 2011 at 1:49 AM

    My Saints Row the Third fails to launch, as it freezes after loading 80% (the second one you listed), but it’s on 360, any advice?

  6. Comments  jasper   |  Thursday, 17 November 2011 at 11:42 AM

    i cant start a new game helppp D:

  7. Comments  Semperfi   |  Friday, 18 November 2011 at 5:43 PM

    i cannot edit the gang (i.e styles and vehicles) – the game crashes to desktop

  8. Comments  Maniak   |  Monday, 21 November 2011 at 11:04 AM

    i use windows vista 32 bit. and program “stopped running” :/ i looks for fix and nothing find… :/

  9. Comments  PnutButa   |  Thursday, 24 November 2011 at 2:54 AM

    Hi, When i play Saints Row it runs flawlessly for about a minute. Then suddenly everything starts to lag…ALOT.
    I play on PC. Ive also i verifyed the integrity of the game cache. All my settings have been turned down to its lowest. I run it in windowed mode. What else can i do ?

  10. Comments  PnutButa   |  Thursday, 24 November 2011 at 2:55 AM

    Please help !

  11. Comments  corvettegod   |  Thursday, 24 November 2011 at 9:07 AM

    I have the game for PS3. I am having issues with the game freezing. It happens quite often during gameplay and is making it almost unplayable. I have heard several people with the game for PC having this problem but could not find a fix for PS3. It just happens at random times, driving, walking, in missions and so on. It locks up with the sound still playing in the background. Any more info or advice would be greatly appreciated!

  12. Comments  Hoarphink   |  Wednesday, 30 November 2011 at 9:05 PM

    I’m having the same problem on the ps3!!!!
    The sounds cuts out on mine but u can still hear a few background noises like crashes.
    The game gets stuck in saving mode when it goes to autosave.
    However, it just crashed again wo saving and this time the screen is frozen.
    When I started it back up it said the game might be dirty. After cleaning the game loaded but crashes once again.
    I returned my Xbox 360 version for this ps3 because everyone said it was better. This just plain sucks!!!

  13. Comments  LastKnight   |  Thursday, 15 December 2011 at 8:15 AM

    i have a problem too…

    if i want to change the Skin of the SAINTS to: Cops – Army – Punks ur other… (included the vehicle or not)

    the Game Crashes.. and well…

    i think uds knows that x_X

  14. Comments  Test   |  Thursday, 15 December 2011 at 12:54 PM

    System requirements say 3.2 GHz Dual Core CPU and a 256 MB video card recommended, yet I gave a 3.0 GHz Dual Core CPU and a 512 MB video card and the game lags like lag. This game should fly on my system according to the system requirements.

  15. Comments  mladen   |  Monday, 19 December 2011 at 9:12 AM

    i can’t enter new game-can someone PLEASE give me link of the patch that fixes it

  16. Comments  Jimmy   |  Saturday, 24 December 2011 at 1:47 PM

    Hello guys,my friend experiences a strange problem when he starts Saints Row The Third.The main issue is that when he clicks on co-op campaign,the game freezes just after the sign in notifications that appears when you click.we tried many times and all of these,the same thing happened.what can be the problem??should he reinstall the game or what?!please,anybody,give me an answer as soon as possible!

    thanks ;)

  17. Comments  beni2pac   |  Saturday, 24 December 2011 at 9:58 PM

    me games frames r slowing deaown , i has ati card
    will they fix this ? its going from 50 to 15 frames per sec

  18. Comments  im2pac   |  Saturday, 24 December 2011 at 10:02 PM

    do you know HOW can i replay MISSIONS or CUTSCENES ?

  19. Comments  Blob   |  Wednesday, 28 December 2011 at 5:40 PM

    Hi,
    I just got Saints Row The Third as a present and after installing I started playing, BUT when I play my character starts walking to the left, even when I don’t tell it to…And with character customizing the thing at the build of his/her body will automatically go to the down left corner… Does anyone had/have the same problem and know how to fix it? please tell me!
    It’s on PC and my PC meets the requirements!

  20. Comments  ErrorMaN   |  Thursday, 29 December 2011 at 10:49 AM

    Hey. I have problem with starting the game. I opened the shortcut or executable and its only opens error dialog like Not responding. I have windows xp sp3 and I really need fix for this. Ohhh. And no startup chosing from dx9/10,11 opened too

  21. Comments  TNT   |  Saturday, 31 December 2011 at 3:30 AM

    hey i tried to play this game online! it worked fine for a few minutes but the game crashes after that! is there any fix for this?
    single player works f9 no prob but mp doesnt! i’m playing on a pc and my system meets all the requirements! please help me :D

  22. Comments  TNT   |  Saturday, 31 December 2011 at 3:31 AM

    and i forgot to mention i play it on lan not internet ! is that the cause of the prob??

  23. Comments  PlsHelp   |  Monday, 02 January 2012 at 3:17 AM

    i got problems with my saint row 3, i bought a copy of it in a game store.
    the game only works til the first scene. Then while the loading. it neverend -_- need help here pls

  24. Comments  PlsHelp   |  Monday, 02 January 2012 at 3:17 AM

    and i play it on pc

  25. Comments  jaja   |  Friday, 06 January 2012 at 5:43 AM

    my game is crashing on the Powder mission or something where you have to find Powder you enter the club and BOOM crash

  26. Comments  Some 1   |  Monday, 16 January 2012 at 4:21 AM

    i got it off steam 2 days ago (PC version), it takes 5 to 10 seconds to load the main menu, also i’m trying to start a new campaign when it starts loading it never stops, plz help

  27. Comments  me me me   |  Friday, 03 February 2012 at 12:55 PM

    i cant access my upper body clothes since i buy too many

    so its freeze except bra, necklace is still accesible

    anyone know how to fix it?

  28. Comments  Dallas   |  Sunday, 05 February 2012 at 1:27 PM

    alright, so i play on the ps3 and there seems to be a lag between my controller and the game. my controllers work fine with my other games, but when i play saints row, if i put the analog stick to the right it takes like 3 seconds for my character or car to turn that way, and as you all know its impossible to play a game like that

  29. Comments  anonymus   |  Sunday, 05 February 2012 at 3:29 PM

    i have a problem where the game doesn’t launch at all i tried everything possible but there is nothing i tried setting its compability to xp (which is default ) and nothing help me please.

  30. Comments  Help   |  Sunday, 12 February 2012 at 12:30 AM

    My game when i start at the first mission, starts look up to the building and i cant put it down to shoot, the camera doesnt come down and i try to do all to stop that bue i dont now why its hapenning…. some help please

  31. Comments  austin   |  Wednesday, 15 February 2012 at 7:04 PM

    when i go to launch a mission it just automatickly says i failed it and i didnt eaven do it.

  32. Comments  Derek   |  Saturday, 25 February 2012 at 1:35 PM

    I’m on Xbox and I load single player, and the loading screen crashes. This games a fucking joke, they need to fix it before they loose a fucking player.

  33. Comments  matthew   |  Sunday, 26 February 2012 at 3:31 PM

    im on pc and when i load the launcher it crashes my computer and makes it reboot and when i try to validate it it just gets the 83 mb patch but it doesnt help it plz help

  34. Comments  Pro gamer   |  Monday, 27 February 2012 at 12:00 AM

    @Maniak I’m having the same problem,someone help!

  35. Comments  Pro gamer   |  Monday, 27 February 2012 at 7:38 PM

    i re downloaded and now when i pick the directx steam pops up and tells me i have to buy the game

  36. Comments  seckusa   |  Sunday, 04 March 2012 at 8:59 AM

    entered game in DX9.. changed resolution to my monitor suggested (1920×1080) cleared cache, and rebooted the game in DX10-11. seams to be working find now..

  37. Comments  Marcus   |  Sunday, 04 March 2012 at 12:07 PM

    I have a problem in which when i start any “Snatch” missions my game crashes after 3-5 seconds after starting it. please help i need to complete the intro snatch mission to get further into the game

  38. Comments  seY   |  Monday, 05 March 2012 at 10:50 PM

    Hi guys, I need help. I run game_launcher.exe, choose Direcxt and then it says: Saint’s Row The Third has stopped working…
    PLEASE HELP I WANT TO PLAY IT SOOOOOOO MUCH PLEASE.

  39. Comments  The Doctor   |  Thursday, 08 March 2012 at 8:15 PM

    Hey, my system far surpasses those specs, and yet the game is laggy and terrible, even on low. It even set the settings for “High” when I chose auto-spec. Anyone know why?

  40. Comments  Anon   |  Friday, 16 March 2012 at 7:16 PM

    My Game just lags REAL bad and I have an NVidia GT 520 Silent :(

  41. Comments  kalai   |  Thursday, 05 April 2012 at 5:47 AM

    ya its wrk on compablity mode
    xp..

    try it and njoy

  42. Comments  Matt   |  Sunday, 08 April 2012 at 2:06 AM

    i been playing saints row 2 and on the loading page it stops at 60% is there way to fix it or do i need to buy a new game.

  43. Comments  Hyde   |  Wednesday, 11 April 2012 at 12:07 AM

    Okay so my issue with this is that as soon as I get into the DirectX choice startup, as soon as I start it up, Wham, it crashes. I need help.

  44. Comments  manish   |  Saturday, 21 April 2012 at 11:10 AM

    i hv amd f fx 8150 8 core with xfx radeon hd 6770 graphic but still saints row the third lags like hell! any solution?

  45. Comments  Morgan   |  Sunday, 29 April 2012 at 11:30 PM

    Hi, I play PC and My card and motherboard are top of the line, auto-sets the graphics settings to ultra, fI have an Nvidia GTX 560 card everything beats the games suggested specs, PLEASE HELP!

  46. Comments  Siddharth   |  Wednesday, 02 May 2012 at 3:17 AM

    I play Saints Row The Third on my pc. It is a cracked version. Every time i play the mission where he has to meet pierce at the airport, the game hangs/freezes and i can’t play anymore. Tried a lot of times, it continues to do so. Any solutions for this?

  47. Comments  Vlaky   |  Monday, 07 May 2012 at 12:50 PM

    Hi. I play Saints Row The Third on my Pc.And it’s lagging a lot.
    I have Windows 7 Ultimate
    I have 4 gb of Ram memory
    2.70 GHz Processor.
    If someone can help.

  48. Comments  vernon   |  Friday, 11 May 2012 at 5:53 PM

    my problem is wen ever the game update && when it load up or what ever it stop den the time goes up instead of down then it stops && freezes 4ever

  49. Comments  steve   |  Saturday, 12 May 2012 at 3:32 AM

    where can i get this damn patch everyone is talking about, a link maybe(just download.. no surveys or torrents or any bulsh#t,, just click and download please)

  50. Comments  Zach   |  Sunday, 27 May 2012 at 11:55 AM

    My skin is all black when i play in DirectX 9.. how the fuck do i fix it? i tried setting my video card so that it runs with the applications settings but it didnt work :l and DirectX 10/11 is way too laggy.. please help :l

  51. Comments  Clicks   |  Thursday, 07 June 2012 at 10:21 AM

    Hey guys
    i brought this game on steam and after fooling around with this game for an entire week i finally got it to run. The problem i was having was that the game itself wasn’t launching at all and “application has stopped working” popup would show no matter what i tried.
    turns out this game isn’t compatible with an application called pc tools Threatfire. This Threatfire app is an antivirus software that does not rely on virus signatures, but instead provides behaviour-based protection. if your experiencing this same type error i suggest uninstalling any antiviruses that you may have and re-booting and giving it a go.
    if it ends up being your antivirus, then make sure you install an alternate antivirus that doesn’t interrupt your gaming.
    Good Luck

  52. Comments  Kenyen   |  Thursday, 14 June 2012 at 9:26 AM

    I tried it all doesn’t work its still crashing.

  53. Comments  L.A.King   |  Tuesday, 19 June 2012 at 4:39 PM

    I have a nasty Bug that makes my character look awful.
    My character has a black face and a pixeled body.
    If anyone knows something I can do please tell me.

  54. Comments  Warsun99   |  Wednesday, 20 June 2012 at 3:23 PM

    Yeah um. I am having problems with Multi GPU situation. Im using a MSi 870A Fuzion Power Edition off the HydraLogix Control Panel.I am using a MSI GeForce N560GTX M2DIGD5 and a HIS Radeon 6870 ICEQ in X Mode.I am using a AMD 1100T Processor on 6GB DDR3.At 1920x1080p on a Dynex TV via HDMI port.

    The system will run it for a sec then crash.You can even see the screen freeze at the the image of the HydraLogix direct X 11.So it works but it crashes.Is there a problem with multi-Core proccessing for this?Or should i speak with a profesional?

  55. Comments  adam   |  Monday, 25 June 2012 at 7:40 PM

    My Saints row the 3rd on my steam won’t even start it restarts my computer when i try to launch the game…

  56. Comments  Craig   |  Monday, 02 July 2012 at 11:47 AM

    I have a problem w/ voices in the cut scenes & on phone. In the cut scenes I hear the BG music & what not but the voices are too low to hear even w/ my speakers blasting.

  57. Comments  Dinesh   |  Thursday, 05 July 2012 at 1:09 AM

    I Run the game on OS: WIndows 7 and i am using NVIDIA dedicated video graphic memory is 2GB and i have installed latest version of Direct x 11 my Ram is 2GB problem:The Game runs till the advertisement and it comes back to the home screen please help me out

  58. Comments  kat   |  Tuesday, 10 July 2012 at 7:34 PM

    I am playing it on Xbox360, I started a new game today playing for the first time and I got past the difficulty settings. But when it went to the loading screen it kept loading forever and it went on for hours “loading”
    I am extremely angry about this and frustrated and the worst part is that i dont have live.

  59. Comments  Nklave   |  Thursday, 19 July 2012 at 5:30 AM

    Hi all !
    Same problem for three days ( white launcher, crashing, freeze after amd logo and return to desktop )
    Tried almost everything and search on the web all the day and then i suddenly have an idea …
    To copy all steam files with only SR3 in common game folder to my C:,program files etc… drive
    WORKED for me, steam do an update of the steam launcher as it was another installation and asked to re-download the game, i sayed no and add it as a non steam game from steam, i launched it, and No other problems since…
    Try this !
    Hope this work for you.
    Nklave

  60. Comments  smchowlett   |  Friday, 20 July 2012 at 4:39 AM

    I have a 8 core processor at 3.1GHz, a 1gb DDR5 gtx550ti nvidia graphic card, 8g of RAM and a 4TB hard drive at 10,000 RPM… Why is it that my game lags so badly I can’t even walk unless my character is staring at the ground. The games advertisement sequence at boot up lags out. Set at every possible combination for the graphics and on my card settings, same lag. Newest certified and beta drivers, lag. Verify cache I am missing a file every time no matter how often I un-install and reinstall, no matter how many times I verify, no matter how many times I restart Steam.

    Is the game just flawed and if so how long before THQ fixes this flaw. I am not investing in all of the DLC I purchased to move to console. Too much money to spend twice.

    Please, please help.

  61. Comments  help?   |  Tuesday, 31 July 2012 at 8:41 AM

    Sorry,but were i have get directx 10 or 11? Someting link please where i can load it…. :)

  62. Comments  yourmomson   |  Thursday, 09 August 2012 at 6:47 PM

    It crashes still after everything you mentioned I played it before like 3 times and then it started crashing here I am about a month later no clue how to fix it

  63. Comments  Anonymous   |  Friday, 10 August 2012 at 12:21 AM

    Hey, I have the game running on DirectX 9 and on low graphics setting, but I can’t see any gunfire, smoke, explosions or fire. I’ve tried reinstalling it, but it didn’t work. Please help!

  64. Comments  terrell   |  Thursday, 16 August 2012 at 9:20 AM

    when i get in the car i don’t even move and it says i blow to car up . and its on PS3

  65. Comments  sonni_man   |  Friday, 21 September 2012 at 3:59 PM

    i put lowest grafix and every think but its still stuck on the loading screen can you help me :)

  66. Comments  nando haris   |  Friday, 28 September 2012 at 4:26 AM

    I got the game can not be saved even if I do not wear a ‘cheat’

  67. Comments  nando haris   |  Friday, 28 September 2012 at 4:27 AM

    I got the game can not be saved even if I do not wear a ‘cheat’
    CAN YOU HELP ME???

  68. Comments  Rubik   |  Saturday, 24 November 2012 at 3:11 PM

    @Nklave, your fix worked for me too – thank you, was driving me nuts.

  69. Comments  Anonumus   |  Sunday, 25 November 2012 at 11:41 AM

    hi i can´t start saint row 3 in diretcx 9 i can play in diretcx 10-11 but when i start the game it just crash i have playing the game in 2 hours now when i bought the game but after that i can´t play anymore help plz:(

  70. Comments  urbanshoester69   |  Sunday, 16 December 2012 at 10:28 AM

    hi,. im having the same problem as most of you. i will try to start a new game on saints row: the third and it just CRASHES. it doesnt matter if its at DX9, DX10, or DX11, it always crashes. please help (p.s, i have an AMD graphic card).

  71. Comments  michael   |  Tuesday, 25 December 2012 at 9:29 PM

    Helppp!!!!!!!!! my saints row 3 failed launch on the game start i was go to campaig and new game and use all of em the first what i chose is casual and after that the saints row 3 just GONE from the game i mean when i press the casual and after that i am going to the windows or to the home of windows :”(“” please help me i have the latest version of directX i have DirectX 11 and Core i5 Nvidia geforce GT 630 2 GB ASUS N43SM PLEASE HELP ME!!!!!!!!!!!!!!

    Thank You

  72. Comments  kristal   |  Saturday, 19 January 2013 at 2:08 PM

    Hello i just started on trying to continue SR3 but everytime i do a side mission or regular mission it just freezes as well you can still here he music and everything else but it just freezes and im playing this on my ps3

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